Plain language
Terms of Service
Price ranges, not exact quotes
The prices on this site are ranges to give you a ballpark. They are not a final quote or a contract. Your exact price depends on yard size, access, site conditions and the scope of the work, and you get it the same day you ask.
Quotes
A quote is good for the season it's given in unless we say otherwise. Prices can change with material costs and the time of year, so we confirm the number when you schedule.
Scheduling
Weather and the route decide the exact day. We tell you the next open date up front and keep you posted if a storm or a deep freeze moves things. We don't promise a specific time of day.
The work
A local crew does the work to the standard described on the service page. If something isn't right, tell us through the quote form and we'll come back and fix it.
Payment
Most jobs are billed on completion. Larger builds like patios and walls are typically a deposit plus progress payments, and we lay that out before we start. We'll confirm the payment method when we send your quote.
Emergencies and after-hours
Calls are answered during business hours (Mon-Fri 8-5, Sat 8-2). Emergency and storm work carries a 50-100% premium after hours, and we say that plainly up front. We don't claim 24/7; we come fast when we're able and we say plainly when we can't.
Contact
Questions? Send them through the quote form and we'll reply the same day with an answer.